Our granddaughter needed a vehicle. We found 2 at Matthews Motor Company
that met our requirements. Lorenzo and Andy made sure they spent the time with us
and covered all our questions so that we could make a decision. Lorenzo stayed at
work late 2 nights so we could do test drives. We truly appreciated the non-stress environment
with our purchase. We are impressed with the quality of the vehicles and will definitely
recommend this dealership. When grandparents are happy, you know you have done a good job.
Carolyn & Darryel, Charlotte, NC 2012
Thru the years, I have dreaded having to
trade vehicles until a friend
recommended Andy at Matthews Motor
Company. I never expected such a
pleasant experience. The first time I
called Andy (many years ago) - explained
what I wanted and how much money I
wanted to spend. He went to work and
found exactly what I asked for. He
called back when he found a vehicle,
explained all my options and choices -
absolutely NO pressure
sells. He had the vehicle inspected, oil
changed, new tires, made sure everything
was in good working order before
delivering it to me at my office. This
is a good example of customer service
above and beyond anything I expected.
Now that it's time to trade again, he
has given me the same experience.
Anytime I hear someone is ready to trade
vehicles, I can recommend Andy and
Matthews Motor Company without any
hesitation.
Paulette Webb, Charlotte, NC, 2012
I had an excellent buying experience at Matthews Motor Company. I purchased my car on December 14, 2011. The staff was very friendly and easy to deal with. Andy Battoglia made the car buying experience an enjoyable one for me. I am 100% fully satisfied with my 2010 Hyundai Elantra purchase. I have been in the market for a while now for a car and been too many dealers in the Charlotte, NC area. Matthews Motor Company by far was the best to deal with, a no sales pressure environment, they actually want to sell you a quality car at a great price. I will be recommending this dealership to friends I know that are in the market to buy a new or used car in the future.
Chris Plano, 2012
I hope that your business has been
blessed and benefited from our many students
and families that have come through Matthews
Motor Company these past ten years.
Bob Daniel, Matthews, NC 2010
What a blessing you’ve been to Todd &
me. You truly are the most genuine,
forthright & gracious car dealer I’ve ever
worked with. Thank you for helping us find
the perfect car!
Julie Starcher, 2009
When taxes and depreciation rules changed
and made it no longer advantageous to
purchase and write off a new car every two
years, I decided it was wiser to buy a
previously owned car…I was fortunate enough
to hear about the services that you
offered. On each occasion since then, when
you have helped me find the car I was
looking for, I have grown to appreciate more
and more your talent, knowledge, and
expertise. The real blessing to me was your
honesty and integrity.
C. Jennings Snider, Charlotte, NC
Thanks for selling us the van, Mr. Andy!
We love it! Now we have more than enough
room for the whole family to go to my
basketball games! My sister’s favorite part
is the DVD player. My favorite parts are
the power doors (I race them to see if I can
buckle up before they close) and the leg
room in back. Thanks again.
Jalen Pierce & the Pierce Family, 2009
We have had our vehicles repaired by
Andy’s people at Matthews Motor Company for
the better part of 2 years, and we are
completely satisfied customers. We have
come to trust him and his staff, knowing
they will be totally honest about whether a
repair is needed and, if so, they will
charge us the most reasonable amount for the
most efficient manner of repair. Their kind
of service is rare in today’s
“auto-culture”.
Bruce & Lise Bucholtz, 2008
You made it so easy to go through the
purchase process. You delivered us a
sparkling clean car and accommodated all our
requests. We look forward to your service
for years to come.
Maude & Tom Root, Charlotte, NC 2007
We are very pleased to be a RETURNING
CUSTOMER of yours! Our first purchase of
our vehicle went so well that when it came
time to trade it in due to the expansion of
our family, we knew whom to come to.
Thank you, Andy, for always going the extra
mile, not pressuring, but assuring that your
customers are happy and satisfied with their
purchase as always.
You also were more than willing to help
me out with maintaining our vehicles
(changing oil, inspections, etc.) while my
husband was serving in the Army with
Operation Iraqi Freedom overseas for a
year. Thank you!
The Saffold Family, Indian Trail, NC 2005
As you know, we were referred to you from
a friend who has been very pleased with your
services in the past. We never expected
buying a car could go this smoothly. We
feel we bought our vehicle at a fair price.
However, it wasn’t the price that made the
event so satisfying. Everything you
promised that would be done to the car
before we picked it up exceeded our
expectations.
This is 180°
different from our last experience at a
major dealer where we had to scratch and
claw just for them to deliver what they
promised at the time of the sale. We may
never buy a car from anyone other than your
company, as you have earned our trust.
Steve Mendieta, 2004
The process of car buying has always been
most distasteful to me and probably most
Americans. …From the very first telephone
conversation that we had, I knew that you
were different and that you would make my
car buying experience different. You told
me the truth, you did not try to sell me
something, you allowed me to tell you my
needs, and you filled them!
Dianne R. Esan, Charlotte, NC 2004
Thanks so much for all you’ve done to
help me. You’ve gone far beyond your
responsibilities – and it is greatly
appreciated! You’ve been a God send to
assist me through a very difficult time, and
you have helped to provide for the children
I provide services to.
Sally, 2004
We have been very pleased with the
vehicle as well as the entire sale process
that we experienced with you. We appreciate
your style as not being that of a
“stereotypical high-pressure used car
salesman” approach. You were very patient
and proved to us that Matthews Motor Company
sales prices were below all other car
dealerships. With no questions asked, you
stood by your 30-day warranty when we had a
problem with one of the car windows, and you
promptly, courteously, and professionally
fixed the problem.
Since the January 2002 purchase, our son has
referred a close college friend, our older
son has referred his best friend, and I have
referred our next door neighbor. All three
of these referrals have purchased vehicles
from Matthews Motor Company and have been
happy customers. Please believe me when I
say that none of our family would have made
those referrals if we did not have a very
high degree of trust in your integrity and
professionalism.
Dana Scutt, Charlotte, NC 2003
Thank you for always being true to your
word and for consistently going above and
beyond for your customers (even years after
their purchase!).
Andrea Tucker, 2003
This is the first time I didn’t feel any
pressure to buy a car. You listened to our
particular situation and helped us to buy
not one, but two vehicles. Then you stood
behind your cars and made good any problems
we had with getting adjusted to the cars. I
am sure we were not always easy to deal
with, but you were. Your honesty and
integrity are refreshing and uncommon in the
auto world today.
Pam Burns
We usually purchase vehicles from larger
dealerships, but since you came highly
recommended from our friends, who also
purchased a vehicle from you, we thought we
would stop by your establishment and meet
you.
From first meeting you and up through the
present, we have felt we could really trust
you. You never pressured us in any way and
actually encouraged us to look around to
check out the bigger dealerships’ prices.
We found out then just how low your prices
are. You gave us personal attention that
you just don’t find anywhere else. You went
above and beyond to make sure that we were
comfortable with our purchase.
Through it all Andy, we feel as if we can
call you our friend now. When it comes time
for us to shop for an additional vehicle,
you will be the first person we call.
Garry & Tracey Saffold, 2002
When I first started looking for a used
car, I was attracted to Andy’s lot because
of his low sales prices on his cars, and I
must admit I was a bit skeptical of him and
his automobiles. His cars were as nice as
the dealers, but yet almost $1000 cheaper.
Then after a couple of weeks, I got to know
Andy and I figured out how he worked. His
company is totally driven on customer
service. If he doesn’t have what you want
on his lot, he will go out and get it for
you. My skepticism for Andy wore off
quickly when he not only helped me try to
find the exact care that I was looking for,
but he also helped me sell my car.
David Erckman, Charlotte, NC
We stumbled across this company through
our comprehensive search for a new vehicle
on the Internet. We left no stone
unturned. We have many friends and business
connections in the automobile business with
which we have done business in the past.
However, when we encountered Andy, he blew
the competition out of the water. By far he
gave us the best price.
Jim & Caroline Wetzig, Charlotte, NC
Thanks for all you do for our family!
You are a blessing.
Bob & Sue